Skip to main content
NetApp Knowledge Base

Brocade G610 temperature sensors stopped working

  1. Last updated
  2. Save as PDF
Views:
121
Visibility:
Public
Votes:
0
Category:
fabric-interconnect-and-management-switches
Specialty:
brocade
Last Updated:

Applies to

  • Brocade G610
  • Brocade Fabric Operating System (FOS) 9.x

Issue

  • errdump reports issues with sensors and the I2C bus:
2023/08/29-09:36:22, [EM-1014], 674, CHASSIS, ERROR, BrocadeG610, Unable to read sensor on Switch (-4).
2023/08/29-09:41:15, [EM-1029], 679, CHASSIS, WARNING, BrocadeG610, Switch, a problem occurred accessing a device on the I2C bus (-4). Operational status (10) not changed, access is being retried.
  • Temperature sensors are in Unknown state:
/fabos/cliexec/tempshow:
Sensor ID|Sensor Index|State               |Centigrade  |Fahrenheit  |
----------------------------------------------------------------------
1        |0           |Unknown             |N/A         |N/A         |
2        |1           |Unknown             |N/A         |N/A         |
3        |2           |Unknown             |N/A         |N/A         |
4        |3           |Unknown             |N/A         |N/A         |
5        |4           |Unknown             |N/A         |N/A         |
6        |5           |Unknown             |N/A         |N/A         |
7        |6           |Unknown             |N/A         |N/A         |
8        |7           |Unknown             |N/A         |N/A         |
9        |8           |Unknown             |N/A         |N/A         |
 
/fabos/cliexec/sensorshow:
sensor  1: (Temperature) is Unknown
sensor  2: (Temperature) is Unknown
sensor  3: (Temperature) is Unknown
sensor  4: (Temperature) is Unknown
sensor  5: (Temperature) is Unknown
sensor  6: (Temperature) is Unknown
sensor  7: (Temperature) is Unknown
sensor  8: (Temperature) is Unknown
sensor  9: (Temperature) is Unknown
sensor 10: (Fan        ) is Ok,speed is 7425 RPM
sensor 11: (Fan        ) is Ok,speed is 7425 RPM
sensor 12: (Fan        ) is Ok,speed is 7507 RPM
sensor 13: (Fan        ) is Ok,speed is 7507 RPM
sensor 14: (Power Supply) is Ok
  • Soft reset/warm reboot such as haReboot is not successful in resolving the issue.
  • The switch is on a supported FOS.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.