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Brocade G610 , G620 switch is inaccessible

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971
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Category:
fabric-interconnect-and-management-switches
Specialty:
brocade
Last Updated:

Applies to

  • Brocade G610 switch
  • Brocade G620 switch

Issue

  • Switch not responsive inaccessible switch power is good
  • SSH & WebGUI is not working
  • Pings to switch management IP no reply
  • Power cycled  switch no change
  • Swapped the power cable with known good working cable no change
  • Connected the power cable of the switch to other power source
  • Connected  switch serial port cable no login prompt only boot menu or  Secure Boot Mode

=> help
Unsupported command 'help' in Secure Boot Mode
=> ?
Unsupported command '?' in Secure Boot Mode

 

  • Power cycled the switch, still login prompt is not shown but below error messages are seen.

SerialNumber B8F0022700977077
 - Vendor: 0x0634  Product 0x1270 Version 17.18
2 USB Device(s) found
       scanning usb for storage devices... 1 Storage Device(s) found
setting prt to 2
Secure Boot Mode Enabled, System in Trusted State
Hit ESC to stop autoboot:  0
** File not found /boot/signed_bzImage.itb **
2805 bytes read in 430 ms (5.9 KiB/s)
## Executing script at 00200000
sha1,rsa2048:dev+ sha1+ WARNING: adjusting available memory to 30000000
Wrong Image Format for bootm command
ERROR: can't get kernel image!

EXT4-fs (sda1): write access unavailable, cannot proceed

  • After troubleshooting may see file not found

Secure Boot Mode Enabled, System in Trusted State
Hit ESC to stop autoboot:  0
** File not found /boot/signed_bzImage.itb **
** File not found /boot/signed_inithash.itb **
Wrong image format for "source" command

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