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SwitchIfDead_Alert on MCC IP cluster switch

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metrocluster
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Applies to

  • MetroCluster IP
  • BES-53248

Issue

  • Following message received in the EMS log

[Node-01: cshmd: hm.alert.raised:alert]: Alert Id = SwitchIfDead_Alert , Alerting Resource = Switch-01(XXXXXXXXXXXX)/Ethernet0/55 raised by monitor ethernet-switch

  • System health alert with the following error was reported

Cluster::>  system health alert show
               Node: Node-01
           Alert ID: SwitchIfDead_Alert
           Resource: Slot: 0 Port: 55 100G - Level
           Severity: Major
    Indication Time: Mon Jul 14 14:25:11 2025
           Suppress: false
        Acknowledge: false
     Probable Cause: The interface Switch-01/Slot: 0 Port: 55
                     100G - Level is up, but it is not passing unicast
                     traffic.
    Possible Effect: The lack of transmit or receive traffic reported by
                     the switch can indicate issues with port-level or
                     switch-level data packet forwarding.
 Corrective Actions: 1) Check interface counters and neighbor discovery information to verify the port's activity.
                     2) Check cluster and switch health status.

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