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BES-53248 unexpected reboot due to memory leak

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fabric-interconnect-and-management-switches
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hw
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Applies to

  • BES-53248
  • EFOS 3.11.1.2

Issue

  • BES-53248 cluster switch reboots unexpectedly with no power disruption or power maintenance being confirmed:
  • The free memory is reduced over a period of 6 to 7 months eventually resulting in a reboot.

------------------------ Print file - slog0.txt ------------------------
<185> Jun  4 05:42:17 0.0.0.0-1 SIM[Cnfgr_Thread_]: sim_util.c(4302) 12 %% ALRT Switch was reset due to power disruption or unexpected restart.(error[0x0]).

  • The following ISL down alerts are reported by the partner switch:

[Node-01: cshmd: hm.alert.raised:alert]: Alert Id = ClusterIfIslDownWarn_Alert , Alerting Resource = CS2/Slot: 0 Port: 55 100G - Level raised by monitor ethernet-switch
[Node-01: cshmd: hm.alert.raised:alert]: Alert Id = ClusterIfIslDownWarn_Alert , Alerting Resource = CS2/Slot: 0 Port: 56 100G - Level raised by monitor ethernet-switch
[Node-01: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: ClusterIfIslDownWarn_Alert[CS2/ Link Aggregate 1].

  • The ISL links come up when the switch is back online and the alerts are cleared.

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