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Alerts for both PSUs on BES 53248 switch

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fabric-interconnect-and-management-switches
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hw
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Applies to

BES 53248

Issue

  • Intermittent alerts for both PSUs received from BES-53248 cluster network switch
[Cluster: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: SwitchPowerFail_Alert[Switch-01/PowerSupply-1].
[Cluster: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: SwitchPowerFail_Alert[Switch-01/PowerSupply-2].
  • No issue found with electrical environment
  • PSU status is healthy on the switch

#show environment

Power Modules:
Unit     Power supply   Description        Type          State
----     ------------   ----------------   ----------    --------------
1        1              PS-1               Removable     Operational
1        2              PS-2               Removable     Operational

 

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