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Key Value Store mismatch - Active IQ reports certain API calls have not updated in 2 hours

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512
Visibility:
Public
Votes:
0
Category:
element-software
Specialty:
solidfire
Last Updated:
7/16/2025, 6:23:14 PM

Applies to

  • All Element Versions
  • All SolidFire node types

Issue

  • SolidFire cluster is reporting to Active IQ but specific APIs have stopped collecting data
    • Cluster method ListGroupSnapshots is not reporting
    • Cluster method ListActiveVolumes is not reporting
    • Cluster method ListSnapshots is not reporting
    • Cluster method ListVolumeStatsByVolume is not reporting
    • Cluster method ListActivePairedVolumes is not reporting

 

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