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E-Series controller offline during SANtricity OS upgrade

  1. Last updated
    Mar 11, 2025
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Category:
e-series-santricity-os-controller-software
Specialty:
esg
Last Updated:
3/11/2025, 12:28:08 PM

Applies to

NetApp E2800

Issue

  • During SANtricity OS upgrade, one controller is set offline by alternate controller due to failed health checksEvent log reports below:
B:11/07/25, 11:07:44 AM (11:07:44) 42809 400f Controller reset by its alternate - Shelf 99, Bay A----> Reboot Reason : CMGR: REBOOTALT_CMGR_SET_ALT_TO_FAILED

 

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