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EF-300/600 controller unexpected reboot

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Category:
ef-flash-array
Specialty:
esg
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Applies to

 

  • NetApp E-Series EF300
  • NetApp E-Series EF600
  • NVMe SSD drives with DULBE feature
  • Asynchronous Remote Volume Mirroring (ARVM)

Issue

Unexpected controller reboot 

from the excLogShow you will see the following

---- Log Entry #12 (Core 2) Sep-08-2025 08:14:08 AM ----
Reboot due to ancient IO, scsiOp=0x1445f4ac0 poolId=1 opCode=8a
 age=300000ms
2025-09-08 13:34:09.116727
rebootReason 0x429c002, rebootReasonExtra 0x0

 

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