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E-Series node unexpectedly reboots in SANtricity 11.90R3 with reason 0x429c002

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Category:
e-series-santricity-os-controller-software
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esg
Last Updated:

Applies to

  • NetApp E-Series
  • E-Series Platforms EF300
  • SANtricity OS 11.90R3

Issue

  • E-Series controller reboot unexpectedly and generate a core dump file
  • Controller reboot reason from excLogShow within STATE-CAPTURE-DATA file of a support bundle or AutoSupport:

Reboot due to ancient IO, scsiOp=0x144602f40 poolId=1 opCode=8a
age=300000ms
2025-XX-XX XX:XX:XX.697008
rebootReason 0x429c002, rebootReasonExtra 0x0

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