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EF600 controller reboots after ungraceful drive failure

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e-series-santricity-storage-manager
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esg
Last Updated:

Applies to

NetApp E-Series
  • EF600
    • 11.90 - 11.90R5

    Issue

    • A drive as undergone into a bypassed state:
    • Controllers rebooted during the drive failure event, causing database impact
    The following error observed in logs:
    PCISERRException
    PCI-EDeviceStatus=0x0004****FatalErrorDetected
    PCI-EAERUncorrectableStatus=0x00004000****CompletionTimeoutStatus
    PCI-EXPGlobalStatus=0x00000001****PCIEAERFatalError
    FatalErrorDetected: AERR_FATAL error was detected. We treat this as fatal and reboot

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