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E2824 controller SAS channel 1 reports failed state

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e-series-systems
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hw
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Applies to

  • NetApp E‑Series E2824 controller
  • All supported SANtricity OS versions

Issue

System reports SAS backend failure on controller A

e2824     Controller in Shelf 99, Bay A

      Drive interface:        SAS
         Channel:             1
         Part type:           LSISAS3008    revision 172,689,152
            Status:           Failed
         Maximum data rate:   12 Gbps
         Current data rate:   Not available

      Drive interface:        SAS
         Channel:             2
         Part type:           LSISAS3008    revision 172,689,152
            Status:           Up
         Maximum data rate:   12 Gbps
         Current data rate:   12 Gbps

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