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E-Series Degraded Drive Path persists after drive replacement

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e-series-santricity-os-controller-software
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HW
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Applies to

NetApp E-Series Dual controller 

Issue

  • A degraded drive channel alert persists after drive replacement was performed. 
  • sasStateCapture reports both controllers' channels to the drive are up and online

Controller A:

    :   1  : 12.0 Gbps  :       N/A  : 0x74   : SASdr  0x0074  5000cca26f769625  ItnId:165 Slot:1
    :   2  : 12.0 Gbps  :       N/A  : 0x75   : SASdr  0x0075  5000cca2709aa425  ItnId:166 Slot:2
    :   3  : 12.0 Gbps  :       N/A  : 0x76   : SASdr  0x0076  5000cca26f761d51  ItnId:167 Slot:3
    :   4  : 12.0 Gbps  :       N/A  : 0x77   : SASdr  0x0077  5000cca26f63449d  ItnId:168 Slot:4

Controller B: 

    :   1  : 12.0 Gbps  :       N/A  : 0x74   : SASdr  0x0074  5000cca26f769626  ItnId:226 Slot:1
    :   2  : 12.0 Gbps  :       N/A  : 0x75   : SASdr  0x0075  5000cca2709aa426  ItnId:227 Slot:2
    :   3  : 12.0 Gbps  :       N/A  : 0x76   : SASdr  0x0076  5000cca26f761d52  ItnId:228 Slot:3
    :   4  : 12.0 Gbps  :       N/A  : 0x77   : SASdr  0x0077  5000cca26f63449e  ItnId:229 Slot:4

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