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E-series DRAWER_DEGRADED status changes between Degraded and Optimal

  1. Last updated
    Jan 25, 2022
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Category:
e-series-systems
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esg
Last Updated:
1/25/2022, 9:19:24 AM
  •  

Applies to

  • E5600
  • SANtrciicty OS 08.40.60.01

Issue

  • Recovery Guru reports DRAWER_DEGRADED-Recovery Failure Type Code: 393
  • The status for a particular drawer flips for a certain amount of time between Degraded and Optimal as seen in the Major Event Log (MEL) :
A:12/22/21 1:51:37 PM (12:51:37) 401931 2860 The drawer's status is optimal - Tray 1, Drawer 4
A:12/22/21 1:51:25 PM (12:51:25) 401930 285f A drawer in the tray has become degraded - Tray 1, Drawer 4 <--CRITICAL
A:12/22/21 12:23:05 PM (11:23:05) 401876 2860 The drawer's status is optimal - Tray 1, Drawer 4
A:12/22/21 12:22:54 PM (11:22:54) 401875 285f A drawer in the tray has become degraded - Tray 1, Drawer 4 <--CRITICAL
A:12/22/21 12:17:47 PM (11:17:47) 401873 2860 The drawer's status is optimal - Tray 1, Drawer 4
A:12/22/21 12:17:13 PM (11:17:13) 401872 285f A drawer in the tray has become degraded - Tray 1, Drawer 4 <--CRITICAL
A:12/22/21 12:08:53 PM (11:08:53) 401869 2860 The drawer's status is optimal - Tray 1, Drawer 4
A:12/22/21 12:08:41 PM (11:08:41) 401868 285f A drawer in the tray has become degraded - Tray 1, Drawer 4 <--CRITICAL
A:12/22/21 12:08:07 PM (11:08:07) 401866 2860 The drawer's status is optimal - Tray 1, Drawer 4
A:12/22/21 12:07:56 PM (11:07:56) 401865 285f A drawer in the tray has become degraded - Tray 1, Drawer 4 <--CRITICAL
A:12/22/21 12:00:34 PM (11:00:34) 401864 2860 The drawer's status is optimal - Tray 1, Drawer 4
  • The issue is not constantly present

 

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