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E-Series with external HIC and 7-segment SE 88 has controller offline

  1. Last updated
    Feb 11, 2025
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Category:
e-series-systems
Specialty:
esg
Last Updated:
2/11/2025, 11:21:17 PM

Applies to

  • NetApp E-Series
  • NetApp StorageGRID Appliances
  • SANtricity 11.30 and above

Issue

  • Controller offline with 7-Segment code SE-88
  • Recovery Guru reports the following failure: Failure Entry 3: OFFLINE_CTL-Recovery Failure Type Code: 28
  • Controller state reports as failed in the STORAGE-ARRAY-PROFILE: Status: Failed (Offline)

 

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