Skip to main content
NetApp Knowledge Base

E-Series Controller locked down with 7-segment 96 code

  1. Last updated
    Nov 8, 2024
  2. Save as PDF
Views:
1,705
Visibility:
Public
Votes:
0
Category:
e-series-disk-shelves
Specialty:
esg
Last Updated:
11/8/2024, 10:38:38 PM

 

Applies to

  • NetApp E-Series
  • NetApp E2800

Issue

Controller locks down with 7-segment code 96 with a non responding console/serial port even after power cycling the system.

Recovery Guru reports:

Failure Entry 3: OFFLINE_CTL-Recovery Failure Type Code: 28
Storage array: array1
Component reporting problem: Controller in bay B
Status: Online
Location: Controller/Drive shelf 0, Controller in bay B

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.