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Unable to manually update NTP and DNS in SANtricity System Manager

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Category:
e-series-santricity-os-controller-software
Specialty:
esg
Last Updated:

Applies to

E-Series

Issue

  • Unable to update NTP/DNS on controller in duplex system
  • Unable to send/collect auto support and getting error:
    Error: Unable to collect support data due to reservation request failure. Please wait a few minutes before retrying the operation. (Web Server422)
  • SANtricity System Manager (WEB UI) shows:
    Unable to Contact NTP Servers / NTP Query Failed

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