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NetApp E-Series expansion shelf not detected

Last Updated:

Applies to

  • NetApp E-Series E2800
  • NetApp E-Series E5700
  • NetApp E-series EF570
  • NetApp SANtricity pre 11.70.2
  • IOM12B


  • Newly added drive shelf is not detected in GUI 
  • MEL entries may record events of Shelf ID conflict :
----> FRU group: Enclosure; Tray ID: 0, Type : ESM, State: Warning
B:5/4/22, 7:15:39 AM (07:15:39) 17607 2816 Shelf ID conflict - duplicate IDs across drive shelves - Shelf 0 <--CRITICAL
B:5/4/22, 7:15:39 AM (07:15:39) 17606 3101 Asynchronous event notification (AEN) posted for recently logged event - Shelf 99, Bay B
----> Sense 6/98/1 = Unit Attention - Detected multiple sub-enclosures with the same ID
----> FRU group: Enclosure; Tray ID: 0, Type : ESM, State: Warning

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