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Extended timeout for BMC firmware update causes E-Series controller's unexpected reboot

  1. Last updated
    Nov 19, 2024
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Category:
e-series-santricity-os-controller-software
Specialty:
esg
Last Updated:
11/19/2024, 3:44:00 AM

Applies to

  • NetApp StorageGRID Appliance: SG6160 SG5860 SG5812
  • NetApp E-Series platform: E2900
  • Santricity OS 11.80.1 or 11.80.1R1

Issue

  • The BMC firmware update takes longer than expected.
  • The extended timeout for BMC firmware update causes E-Series controller's unexpected reboot during the SOFD (Staged Online Firmware Download) process.

 

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