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E-series controller lockdown and console unresponsive after volume failure

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Category:
e-series-santricity-os-controller-software
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esg
Last Updated:

Applies to

  • EF5760
  • Santricity OS 11.70.5

Issue

  • Post recovering from power outage, there are multiple volume failures.
  • One of the controller is in lockdown (degraded state)
  • Cannot ping and access the console of the degraded controller
  • Attempting to place the affected controller online from the partner controller is unsuccessful.

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