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E-Series drives in incompatible state after drawer replacement or controller headswap

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Applies to

Issue

  • After replacing a drawer in the E-Series storage array, the drives in replacement drawer appear in incompatible offline state. This can be confirmed in SANtricity System Manager hardware section and vdmShowDriveList output in EOS shell or state-capture-data file within a support bundle.

0x000000027adc8970 0x0001010e  4/15 No       2   HDD  512e  Inc/GrA/Off  23/1      2 5000c500ae8018770000000000000000

  • Additionally following controller headswap (i.e Single controller replacement in simplex system), drives in DCM3 based drawer or IOM12C backed expansion shelf appear in incompatible offline state.

 

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