Skip to main content
NetApp Knowledge Base

E-Series controller configuration fails due to an existing SNMP trap destination

  1. Last updated
  2. Save as PDF
Views:
1,470
Visibility:
Public
Votes:
0
Category:
e-series-santricity-management-software
Specialty:
esg
Last Updated:

Applies to

  • NetApp E-Series and EF-Series
  • NetApp SANtricity OS
  • Dual Controller Array

Issue

  • Recovery guru reports against one controller out of two:
    • NET_NTP_SERVICE_UNAVAILABLE
    • NET_NTP_QUERY_FAIL
  • Unable to ping controller IP
  • E-Series controller configuration fails due to the following error:

IPv4 support cannot be disable because there are existing SNMP trap destination configured with IPv4 addresses. (API 812)

clipboard_eae8d2349bf3c178131b5f1789b4cdfed.png

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.