E-Series Core Dump generated due to panic at IOP Layer

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Views:: 89

Visibility:: Public

Votes:: 0

Category:: e-series-santricity-os-controller-software

Specialty:: esg

Last Updated:

Applies to

E-Series Firmware 08.71.03.00

Issue

One or more controllers reboot with the following panic string:

02/12/22-00:13:07 (utlTimer1): PANIC: IOP layer (1) timeout!
2022-02-12 00:13:11.370464
IOP layer (1) timeout!


Backtrace of the crashed thread:
#0  0x00007fe97ee1e067 in raise () from /lib/x86_64-linux-gnu/libc.so.6
No symbol table info available.
#1  0x00007fe97fb2708a in vkiPanic () from /raid/lib/libeos-System.so
No symbol table info available.
#2  0x00007fe97fb271ca in _vkiReboot () from /raid/lib/libeos-System.so
No symbol table info available.
#3  0x00007fe97fb22bb7 in _vkiLogMsg () from /raid/lib/libeos-System.so
No symbol table info available.
#4  0x00007fe97fb22fe3 in _vkiCmnErr () from /raid/lib/libeos-System.so
No symbol table info available.
#5  0x00007fe9675e3cfd in iop::TaskMonitor::endOfInterval() () from /raid/lib/libeos-RAID.so
No symbol table info available.
#6  0x00007fe967ca554a in utl::Interval::timeExpired(utl::DllTimerNode*) () from /raid/lib/libeos-RAID.so
No symbol table info available.
#7  0x00007fe967cb8f3f in utl::TimerManager::task() () from /raid/lib/libeos-RAID.so
No symbol table info available.
#8  0x00007fe97fb2a848 in vkiTask () from /raid/lib/libeos-System.so
No symbol table info available.
#9  0x00007fe97e555064 in start_thread () from /lib/x86_64-linux-gnu/libpthread.so.0
No symbol table info available.
#10 0x00007fe97eed162d in clone () from /lib/x86_64-linux-gnu/libc.so.6
No symbol table info available.

RegisterValues:
rax            0x0	0
rbx            0x7fe97fbc83c0	140640847168448
rcx            0x7fe97ee1e067	140640832839783
rdx            0x13	19
rsi            0xb30	2864
rdi            0x76f	1903
rbp            0x7fe97fc9fce0	0x7fe97fc9fce0
rsp            0x7fe97fc9fc80	0x7fe97fc9fc80
r8             0xffffffff	4294967295
r9             0x5759f2	5724658
r10            0x7fe97fc9f9e0	140640848050656
r11            0x206	518
r12            0x7fe97fbe19f8	140640847272440
r13            0x16	22
r14            0x7fe97fc9fcf8	140640848051448
r15            0x7fe97fbe19c0	140640847272384
rip            0x7fe97fb22bb7	0x7fe97fb22bb7 <_vkiLogMsg+919>
eflags         0x206	[ PF IF ]
cs             0x33	51
ss             0x2b	43
ds             0x0	0
es             0x0	0
fs             0x0	0
gs             0x0	0