E-Series Controller cache battery failed even after applying the latest firmware
Applies to
- NetApp E-Series
- StorageGRID Appliances.
- SANtricity OS 11.50.3x or later is installed.
- A manual learn cycle was recently completed.
Issue
- In E-Series AutoSupport bundle (
MAJOR-EVENT-LOG
) or system events, a Controller cache battery failed with Event Type 210C is reported:
3234 2022-12-23 21:20:23 B Critical notification 0/0/0 0x210C Controller cache battery failed
- If enabled, AutoSupport may generate an event with the following subject:
E-Series Notification from Unnamed (Controller cache battery failed) CRITICAL