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Controller resets: WARNING: Restart by watchdog time out on EOS domain and no Core Dump generated

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e-series-systems
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Applies to

NetApp E-Series

Issue

  • No Core Dump has been captured on controller reset.
  • The controller resets in the MAJOR-EVENT-LOG:

A:7/3/20 2:12:01 PM (18:12:01) 47962 400f Controller reset by its alternate - Tray 0, Slot B ----> Reboot Reason : VTM: REBOOTALT_VTM_UNTIL_FORCED_TRANSFER_COMPLETION
B:7/3/20 2:14:01 PM (18:14:01) 48063 4010 Controller reset - Tray 0, Slot B ----> Reboot Reason : CMGR: REBOOT_CMGR_BY_ALTERNATE

  • In the excLogShow of the STATE-CAPTURE-DATA:

---- Log Entry #2 (Core 0) JUL-03-2020 11:56:17 AM ----
WARNING: Restart by watchdog time out on EOS domain

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