Skip to main content
NetApp Knowledge Base

Controller hit VKI timeout and cannot start timer exception

  1. Last updated
    Apr 25, 2025
  2. Save as PDF
Views:
53
Visibility:
Public
Votes:
0
Category:
e-series-santricity-os-controller-software
Specialty:
esg
Last Updated:
4/25/2025, 9:34:26 PM

Applies to

  • NetApp E-Series
  • SANtricity OS 11.80.1 GA or newer
  • InfiniBand (IB)

Issue

Controller will hit an exception and reboot in a short period of time due to known issue ECD-17858:
---- Log Entry #3 (Core 1) Feb-07-2025 08:44:48 AM ----
02/07/25-12:45:05 (lclTimer1): PANIC: VKI_TIMEOUT: can't start timer
2025-02-07 12:45:08.984904
VKI_TIMEOUT: can't start timer
 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.