AddSystem failed error adding E-Series array in Solarwinds
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- Category:
- e-series-santricity-smi-s-provider
- Specialty:
- esg
- Last Updated:
Applies to
- NetApp E-Series
- SANtricity 11.70.4 or newer release
- Storage Management Initiative - Specification (SMI-S)
Issue
- Getting error
'AddSystem failed: Return value = 4'
attempting to add array to the E-Series SMI-S provider.- For instance, one client application that may leverage SMI-S is SolarWinds
SbmaTraceLog.txt
log in SMI-S Provider logs > Provider > Array
09/01/2023 14:39:56 32812 [DEBUG ] (INTERNAL) - SYMbolAdapter::isArraySupported - Array SYMbol version 1174
09/01/2023 14:39:56 32812 [DEBUG ] (INTERNAL) - SYMbolAdapter::addArrayToRepository() - Is the 00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00 array even supported? no, ignoring it
09/01/2023 14:39:56 32812 [DEBUG ] (INTERNAL) - SYMbolAdapter::addArrayToRepository() - No arrays affected by this ip address
09/01/2023 14:39:56 32812 [ERROR ] (INTERNAL) - SystemRegistrationServiceProvider::getAddedStorageSystem - Failed to get any arrays
09/01/2023 14:39:56 32812 [DEBUG ] (INTERNAL) - SystemRegistrationServiceProvider::addSystem:CIMObjectPath for addedSystem
09/01/2023 14:39:56 32812 [ERROR ] (INTERNAL) - SystemRegistrationServiceProvider::executeMethod: caught SbmaException: Exception: 1 (0x1): Attempt to get single value on uninitialized CimValue or instance CimValue. : CimValue::getValue:(..\SBMA_CIM_Framework\cim\adap\CimValue.cc:239)
09/01/2023 14:39:56 32812 [DEBUG ] (INTERNAL) - ProviderFacade::executeMethod - executeMethod returned CimValue Type=UINT32; Data=4