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SANtricity upgrade using SMCLi fails with error in download command

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Applies to

  • SANtricity OS 11.70.3
  • SMCLi

Issue

Customer using custom script to perform SANtricity upgrade and got the below Error while upgrading:
 

ERROR: Error downloading file in the Download command at line 1.
Error 2 - The operation cannot complete because either (1) the current state of a component does not allow the operation to be completed, (2) the operation has been disabled in NVSRAM (example, you are modifying media scan parameters when that option (offset 0x31, bit 5) is disabled), or (3) there is a problem with the storage array. Please check your storage array and its various components for possible problems and then retry the operation.
The command at line 1 that caused the error is:
download storageArray firmware, NVSRAM file="<path to file>","<path to file>" activateNow=true;
Script execution halted due to error.
SMcli failed.

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