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Critical Alert Message received due to An ASUP message could not be delivered

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Applies to

  • E-Series SANtricity Storage Manager
  • E-Series SANtricity System Manager (SAM)
  • AutoSupport (ASUP)

Issue

Critical Alert Message received with similar information as below in email body:

Example:

Node ID: array1
Event Error Code: 
Event occurred: Apr 28, 2021 8:57:29 PM
Event Message: An ASUP message could not be delivered from the SANtricity management station HOST2 to the ASUP https gateway https://support.netapp.com/put/AsupPut/.
Event Priority: Critical
Component Type: 
Component Location: 

 

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