E-Series temporary loss of drive redundancy during SANtricity OS upgrade
Applies to
- NetApp E-Series
- NetApp SANtricity OS 11.40
- NetApp SANtricity OS 11.50
Issue
- SANtricity System Manager reports
Degraded drawer
during SANtricity OS upgrade - Major event log reports drawer becoming degraded shortly during IOM firmware upgrades:
A:1/23/21, 2:05:02 AM (02:05:02) 38259 2860 The drawer's status is optimal - Shelf 2, Drawer 2
A:1/23/21, 2:04:43 AM (02:04:43) 38258 285f A drawer in the shelf has become degraded - Shelf 2, Drawer 2 <--CRITICAL
A:1/23/21, 2:04:08 AM (02:04:08) 38252 301e IOM (ESM) firmware download completed - Shelf 2, Bay B
A:1/23/21, 2:02:11 AM (02:02:11) 38229 301c IOM (ESM) firmware download started - Shelf 2, Bay B
A:1/23/21, 2:02:11 AM (02:02:11) 38228 301e IOM (ESM) firmware download completed - Shelf 2, Bay A
A:1/23/21, 2:00:15 AM (02:00:15) 38212 301c IOM (ESM) firmware download started - Shelf 2, Bay A