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E-Series reports Two wire interface bus failure

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Applies to

  • NetApp StorageGRID
  • NetApp E-Series 11.30 and above

Issue

  • Recovery Guru shows failure entry:

Example:

Failure Entry 1: FAILED_TWI_BUS-Recovery Failure Type Code: 380
  • Major Event log shows critical error:

Example:

Date/Time: 3/1/21, 1:23:45 PM
Sequence number: 1234
Event type: 2304
Event category: Error
Priority: Critical
Event needs attention: true
Event send alert: true
Event visibility: true
Description: Two wire interface bus failure
Event specific codes: 0/0/0
Component type: Controller
Component location: Shelf 99, Bay B
Logged by: Controller in bay B

 

 

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