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E-Series management port unreachable for one controller

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e-series-systems
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esg
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Applies to

  • NetApp E-Series 
  • NetApp EF-Series 

Issue

  • SANtricity UI inaccessible using ip address of one controller
  • Management port is UP
  • Major Event Log reports NTP server unreachable for affected controller

    The DNS/NTP configuration on this controller is either incorrect or all the NTP servers are unreachable over the network - Shelf 99, Bay B <--CRITICAL

 

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