E-Series alert with several degraded SAS errors
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- Category:
- e-series-systems
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- Last Updated:
- 8/29/2024, 2:37:19 AM
Applies to
E-Series
Issue
- Array reports several SAS-related critical events for multiple components including drive channels and ports.
E-Series Notification (An IOM (ESM) has reported an exception event) WARNING
E-Series Notification (Drive channel set to Degraded) CRITICAL
E-Series Notification (Controller wide port has gone to failed state) CRITICAL
E-Series Notification (Drive channel set to Degraded) CRITICAL
E-Series Notification (Controller redundancy lost) CRITICAL
E-Series Notification (Drive tray path redundancy lost) CRITICAL
E-Series Notification (Degraded wide port becomes failed) CRITICAL
- IOM has amber light.
- The system is in a degraded state with a disabled write cache.
Example:
Degraded drive paths:
Channel: 2
Related drives (Shelf, Bay): (0, 2)
Storage array:
Port reporting problem:
Drive shelf 0, IOM: B (Right), Port: Port 2
Status: SAS Port Degraded
Degraded drive channel: 2
Port reporting problem:
Controller B, Internal connection
Status: SAS Port Degraded