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E-Series ARVM disconnect every 20 minutes

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Applies to

  • NetApp E-Series
  • Platforms: E28xx and E57xx 
  • Asynchronous Remote Volume Mirroring (ARVM) Configuration 

Issue

  • On the Primary array, ARVM reports a disconnect every 20 minutes in ASUPs: 

E-Series Notification (Communication to remote volume down)

  • The MAJOR-EVENT-LOG log includes the following events indicating a disconnect followed by reconnect. The events can also be viewed in SANtricity System Manager under Support > Events: 

A:6/3/24, 4:27:03 PM (16:27:03) 304695 6502 Communication to remote volume up - Volume <volumename>
A:6/3/24, 4:27:03 PM (16:27:03) 304694 1817 iSCSI communication has been established - qn.1992-08.com.netapp:2800b.6d039ea00095973d000000006364XXX
A:6/3/24, 4:26:56 PM (16:26:56) 304693 6503 Communication to remote volume down - Volume <volumename> <--CRITICAL
A:6/3/24, 4:26:56 PM (16:26:56) 304692 6503 Communication to remote volume down - Volume <volumename> <--CRITICAL
A:6/3/24, 4:26:55 PM (16:26:55) 304691 1818 iSCSI communication lost to remote target 

  • On Secondary array, the MAJOR-EVENT-LOG log includes the following events. The events can also be viewed in SANtricity System Manager under Support > Events:  

A:6/3/24, 4:27:03 PM (16:27:03) 147929 1817 iSCSI communication has been established - iqn.1992-08.com.netapp:2806.6d039ea0000416e6000000005ed86XXX
A:6/3/24, 4:27:03 PM (16:27:03) 147928 1818 iSCSI communication lost to remote target - iqn.1992-08.com.netapp:2806.6d039ea0000416e6000000005ed86XXX
B:6/3/24, 4:26:13 PM (16:26:13) 147927 1817 iSCSI communication has been established - iqn.1992-08.com.netapp:2806.6d039ea0000416e6000000005ed86XXX
B:6/3/24, 4:26:12 PM (16:26:12) 147926 1818 iSCSI communication lost to remote target - iqn.1992-08.com.netapp:2806.6d039ea0000416e6000000005ed86XXX

 

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