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E‑Series SFP Module Failures Caused by Protocol Mismatch

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Applies to

NetApp E-Series

Issue

Recoveryguru reports FAILED_TRANSCEIVER_MODULE-Recovery Failure Type Code: 37 alert for both the controllers: 

FAILED_TRANSCEIVER_MODULE-Recovery Failure Type Code: 37
Storage array: OUTER
Component reporting problem: SFP in Out
Status: Failed
Attached to: Host-side of controller A/B
Location: Host port 0b/0a
Service action (removal) allowed: No
Service action LED on component: No

End of Failure Entry 1.

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