Skip to main content
NetApp Knowledge Base

What are the key features of Accredited Service Engineer3

  1. Last updated
  2. Save as PDF
Views:
24
Visibility:
Public
Votes:
0
Category:
not set
Specialty:
csib
Last Updated:

Applies to

All NetApp Products

Answer

Accredited Service Engineer3 (ASE3) has the following features
  • 24/7 Support:
    • Access to NetApp technical support 
  • Proactive Monitoring:
    • Automated early issue detection 
  • On-Site Support:
    • Certified NetApp engineers for critical assistance
  • Access to latest:
    • Firmware updates
    • Software updates
  • Access to training and resources like:
    • Comprehensive knowledge base with articles
    • Guides
    • Best practices
  • Dedicated account manager for:
    • Support relationship
    • Customer satisfaction

Additional Information

additionalInformation_text

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.