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How to check case status on the NetApp Support Site

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Applies to

  • NetApp Customers
  • NetApp Partners

Description

How to view a case status on the NetApp Support Site

Procedure

  1. Login to NetApp Support Site
  2. Click on CASES & PARTS
  3. Select My Cases from the dropdown

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  1. Select Date Opened

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  1.  Click on New Search
  2. The cases opened between the selected date range will be displayed with the case status

Case status.png

 Video Reference

Additional Information

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NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.