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SnapCenter backup job stuck in cancelling state longer than 24 hours

Last Updated:

Applies to

  • SnapCenter Server
  • SnapCenter Plug-in for Oracle
  • SnapCenter Plug-in for SQL
  • SnapCenter Plug-in for Exchange


The backup job remains in the canceling state for at least 24 hours and the following attempts have been used from the SnapCenter server Powershell CLI:
  • Stop-SmJob <job_ID>
  • Cancel-SmJob <job_ID> -force
  • Restarted SnapCenter SMCore Service on the SnapCenter server

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