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No performance data seen in Active IQ Unified Manager

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Applies to

  • Active IQ Unified Manager 9.x
  • OnCommand Unified Manager 9.x
  • Platform independent

Issue

When attempting to view performance data for one of the clusters (Storage > Clusters > View: Performance: All Clusters), all of the performance metrics like "IOPS" and "MB/s" reflect N/A

clipboard_e8caeff5d1eb1eb65b7040ae8b4c95dce.png

Information in \support_bundle\acquisition\au.log

2021-06-16 00:05:38,879 INFO  [pool-3-thread-970] c.o.s.a.d.n.a.c.BasePerformanceArchive (BasePerformanceArchive.java:140) - No valid sample set, will retry for new samples. Sample set {} 
2021-06-16 00:05:40,634 INFO  [pool-3-thread-970] c.o.s.a.d.n.a.c.BasePerformanceArchive (BasePerformanceArchive.java:409) - get empty list from zapi call.
2021-06-16 00:05:40,646 INFO  [pool-3-thread-970] c.o.s.a.f.d.BaseDataSource (BaseDataSource.java:298) - [netappstorageperformance] <host_name> - Finished acquisition (30643 msecs)
2021-06-16 00:06:54,364 INFO  [pool-3-thread-971] c.o.s.a.d.n.a.c.ArchiveFilePairingUtil (ArchiveFilePairingUtil.java:49) - Processing 1 sample(s).

 

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