How to manage alerts for Active IQ Unified Manager

Navigating to Alerts

1. Login to Active IQ Unified Manager.

2. Expand Storage Management.

3. Click Alert Setup.

 

Adding Alerts

• For instructions on adding an alert to Active IQ Unified Manager see our online documentation Configuring Unified Manager to send alert notifications.
• It is strongly suggested not to create 'catch all' alerts within Active IQ Unified Manager, as these kinds of alerts reduce the flexibility of alert management within the application.
• Catch all alerts include (but not limited to) all warning events for all clusters, all error events for all clusters.
• Best practices for alert creation include creating an alert for a specific event type for a resource type.
• Examples:  
  • Event: Volume Space Nearly full. Resource: All volumes
  • Event: Volume Space Nearly full. Resource: volume1
  • Event: Port Status down.  Resource:  LIF-01, LIF-02

 

Disabling Alerts

1. Click the checkbox next to the alert that you want to disable.

2. Click Disable.

 

Deleting Alerts

1. Click the checkbox next to the alert that you want to delete.

2. Click Delete.

Testing Alerts

1. Click the checkbox next to the alert that you want to test.

2. Click Test.

Managing Exclusions

1. Click the checkbox next to the alert you want to edit.

2. Click Edit.

3. Click Resources in the left side menu. 

4. By default the Resources tab opens to the Include tab.

Note:  In the example screenshot provided, << All Volumes >> are the resources that have been identified for this alert. This means that one or two volumes cannot be singled out from the Include tab.

5. Click the Exclude tab at the top of the window. 

6.  The resulting window will allow you to set exclusions for resources that contain a naming convention, such as, all volumes that are test volumes may contain the naming convention of vol_test.

• Alternatively, you can specify the exact volume name for more accuracy.
• If you have duplicate volume names across several clusters, but you do not want to disable alerting for all of those volumes, you will need to specify cluster_name:/volume_name for accuracy.

 

Configuring Actions

• Unified Manager can be configured to perform various actions upon being triggered. To configure alert actions, go to the Actions section of the Edit Alert modal.
  

• Select the actions that will take place when the alert is triggered
  • Send email notification (with optional repeat reminder)
    1. Make sure the intended email recipients are added to the recipient table.
       
    2. Select the reminder frequency and period, or once if no reminder emails are needed.
       Note: Repeating reminders only apply to email notifications. Repeat notifications will continue to notify until acknowledged.
       
  • Issue SNMP trap
    1. To utilize this option the intended trap host's address must first be added to the Trap Destination Host field, located in General > Notifications.
       
    2. Check the Issue SNMP trap checkbox in the alert's Actions section to enable trap generation.
       
    3. Note that the trap host will need to have the Unified Manager MIB (specific to the UM version) to parse the trap information.
       Where can I download the MIB files for Active IQ Unified Manager?
  • Execute a script
    1. To utilize this option, the intended script must be added to Unified Manager via the Storage Management > Scripts interface.
       
    2. After the script is added it will be selectable from the Actions tab within the Edit Alert modal.
       

NOTE: Alert configurations do not apply to child objects. For example, if you add "all clusters" to the resources of an alert it does not automatically include the nodes, luns or other objects that are part of the cluster.

• How scripts work with alerts
• Supported languages by platform