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StorageGRID reports Unable to communicate with node alert due to unresponsive Jaeger service

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storagegrid-webscale
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sgrid
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Applies to

NetApp StorageGRID Admin/Gateway nodes

Issue

  • Alert Unable to communicate with node due to Jaeger-agent or Jaeger-collector becoming unresponsive
  • Errors found in the nginx/error.log

    2024-11-03_2245-2345/nginx/error.log:2024/11/03 23:38:53 [error] 1812680#1812680: *40277633 upstream prematurely closed connection while reading response header from upstream, client: X.X.X.X, server: _, request: "GET /metrics/jaegercollector HTTP/2.0", upstream: "http://127.0.0.1:14269/metrics", host: "<HOSTNAME>:9999"

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