Skip to main content
NetApp Knowledge Base

StorageGRID Node lost connection to SSM service

Views:
209
Visibility:
Public
Votes:
1
Category:
storagegrid-webscale
Specialty:
sgrid
Last Updated:

Applies to

NetApp StorageGRID pre 11.4.0.6

Issue

  • SSM service goes into Unknown State

StorageGRID Node

StorageGRID Node

  • bycast.log reports:

Jun 24 10:34:21 SGRIDNODE ADE: |16114016 0441793956 SYSC %CEA 2021-06-24T10:34:21.309345| ERROR    0158 ADMO: Exception 'Resource temporarily unavailable' on message %CEA
Jun 24 10:34:21 SGRIDNODE ADE: |16114016 0441793956 SYSC %CEA 2021-06-24T10:34:21.309365| CRITICAL 0173 SYSC: Assertion Failed#012[../libs/ade/./ADE_Module_Utilities.h:173 static void ade::Module<SystemCommandStorage>::handleException(UINT32) [ModuleClass = SystemCommandStorage]] ASSERT FAILED (messageType != '%CEA' && messageType != '%DES') is false. [] --
Jun 24 10:42:45 SGRIDNODE ADE: |16114016 1938977581 SYSC %CEA 2021-06-24T10:42:45.701993| ERROR    0158 ADMO: Exception 'Resource temporarily unavailable' on message %CEA
Jun 24 10:42:45 SGRIDNODE ADE: |16114016 1938977581 SYSC %CEA 2021-06-24T10:42:45.702005| CRITICAL 0173 SYSC: Assertion Failed#012[../libs/ade/./ADE_Module_Utilities.h:173 static void ade::Module<SystemCommandStorage>::handleException(UINT32) [ModuleClass = SystemCommandStorage]] ASSERT FAILED (messageType != '%CEA' && messageType != '%DES') is false. [] A

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.