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Services on StorageGRID admin node cannot be started

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699
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Public
Votes:
1
Category:
storagegrid
Specialty:
esg
Last Updated:

Applies to

NetApp StorageGRID 11.x

Issue

  • Can not start the services on the admin node.
  • The NTP (Network Time Protocol) can not connect with the NTP servers.
    Example:

2020-10-12 05:34:36 +0000 | ntp                       | failed to set time with sntp retrying in 15 seconds
2020-10-12 05:34:51 +0000 | ntp                       | attempting to lock to 10.46.252.19
2020-10-12 05:34:54 +0000 | ntp                       | sntp failed:
sntp 4.2.8p10@1.3728-o Sun Feb 25 21:22:25 UTC 2018 (1)
10.46.252.19 no UCST response after 2 seconds
2020-10-12 05:34:54 +0000 | ntp                       | attempting to lock to 10.46.252.32
2020-10-12 05:34:57 +0000 | ntp                       | sntp failed:
sntp 4.2.8p10@1.3728-o Sun Feb 25 21:22:25 UTC 2018 (1)
10.46.252.32 no UCST response after 2 seconds
2020-10-12 05:34:57 +0000 | ntp                       | attempting to lock to 10.42.101.101
2020-10-12 05:35:00 +0000 | ntp                       | sntp failed:
sntp 4.2.8p10@1.3728-o Sun Feb 25 21:22:25 UTC 2018 (1)
10.42.101.101 no UCST response after 2 seconds
2020-10-12 05:35:00 +0000 | ntp                       | attempting to lock to 10.40.15.101
2020-10-12 05:35:03 +0000 | ntp                       | sntp failed:
sntp 4.2.8p10@1.3728-o Sun Feb 25 21:22:25 UTC 2018 (1)
10.40.15.101 no UCST response after 2 seconds

 

 

 

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