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Node not locked with NTP Server error when NTP servers are reachable

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storagegrid
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Applies to

StorageGRID

Issue

  • Nodes in the StorageGRID cluster are not locked with the Network Time Protocol (NTP) server:

Node not locked with NTP server
The node is not locked to a network time protocol (NTP) server.

Recommended actions
Verify that you have specified at least four external NTP servers, each providing a Stratum 3 or better reference.
Check that all NTP servers are operating normally.
Verify the connections to the NTP servers. Make sure they are not blocked by a firewall.

  • service ntp status shows ntp up but not ready
  • /var/local/log/servermanager.log shows ntp not locked

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