Skip to main content
NetApp Knowledge Base

Storage grid large file upload fails

Last Updated:

Applies to

Netapp StorageGrid


when uploading large files from certin client it fails
2024-03-15T10:56:51.758582| NOTICE   2004 HFCS: Connection 1710500079623256/ (SSIN): body partial message 0
Mar 15 10:56:51 LADSGD03 ADE: |12313422 1329863993 S3RQ POPD 2024-03-15T10:56:51.787888| ERROR    1972 05af0b66dc8c5666 S3RQ: S3 request error: connection=1710500079623256, Resource=/it4dgbl0s3b01/test, HTTP Method=PUT, HTTP Status Code=500, ErrorMsg=InternalError, ErrorType=Client, CustomErrorMessage={<none>}, Details={asyncPop error: no producer}
Mar 15 10:56:51 LADSGD03 ADE: |12313422 1329863994 OBDI %SDN 2024-03-15T10:56:51.793870| WARNING  0664 05af0b66dc8c5666 OBDI: Aborting ingest for AAEC1AD71466AB58/966EB430-7596-4B99-B002-96909020E82B
Mar 15 10:56:51 LADSGD03 ADE: |12313422 1329863994 OBDI %SDN 2024-03-15T10:56:51.793924| WARNING  0652 05af0b66dc8c5666 OBDI: Sending deferred PROCESS_SHUTDOWN because of active ingest for AAEC1AD71466AB58/966EB430-7596-4B99-B002-96909020E82B
Mar 15 10:56:51 LADSGD03 ADE: |12313422 1329863996 ORTN CLIQ 2024-03-15T10:56:51.803217| WARNING  1346 ORTN: AAEC1AD71466AB58/966EB430-7596-4B99-B002-96909020E82B: Parent destroyed while moving packets (DEQ[+B+D:0|0(0/2/4)]ENQ[U+D-])
Mar 15 10:56:51 LADSGD03 ADE: |12313422 1306252329 RRTC RRTD 2024-03-15T10:56:51.804141| WARNING  0644 RRTC: Error 'CANC' in EVENT_REMOTE_RETAINED for CBID AAEC1AD71466AB58, NID 12504034

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.