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Unable to communicate with node"Unresponsive services: jmx" alert occurs

  1. Last updated
    Feb 28, 2024
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Category:
storagegrid-webscale
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esg
Last Updated:
2/28/2024, 8:23:40 AM

Applies to

StorageGRID 11.6 or later

Issue

  • StorageGRID reports:

Unable to communicate with node
One or more services are unresponsive, or the node cannot be reached
Unresponsive services: jmx

Screenshot 2024-02-28 165611.png

  • ASUP -> SYSTEM-ALERTS.XML :
Rule ID: UnableToCommunicateWithNode     
Other Annotations {"unresponsiveServices":"jmx"}
  • When running the storagegrid-status command on the Storage node, all services including Cassandra are running.

 

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