Skip to main content
NetApp Knowledge Base

Client getting 503 AWSError 'ServiceUnavailable' during migration

Views:
30
Visibility:
Public
Votes:
0
Category:
storagegrid
Specialty:
esg
Last Updated:

Applies to

StorageGRID

Issue

  • Client receiving HTTP response code: 503 during migration to a single bucket.
2024-06-18 08:34:27.731 [3485-7fe5aa300700] LOG CLOUD AWS-SDK [WARN] 2024-06-18 08:34:27.731 AWSErrorMarshaller [140624379512576] Encountered AWSError 'ServiceUnavailable': Please reduce your request rate.
2024-06-18 08:34:27.731 [3485-7fe5aa300700] LOG CLOUD AWS-SDK [ERROR] 2024-06-18 08:34:27.731 AWSClient [140624379512576] HTTP response code: 503
  • Issue is only observed when increasing the threads above 12.
  • StorageGRID reports high CPU on some nodes.
  • StorageGRID experiences Cassandra high latency and timeouts.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.