Unable to delete bucket with error "Net::ReadTimeout (MgmtApi::LocalizedRuntimeError)"

Last updated
Save as PDF
Share
1. Share
2. Tweet
3. Share

Views:: 490

Visibility:: Public

Votes:: 0

Category:: storagegrid

Specialty:: esg

Last Updated:

Applies to

NetApp StorageGRID 11.6

Issue

A bucket is empty per checking on Tenant Manger:

Unable to delete the bucket with error Net::ReadTimeout

Associated errors are seen in /var/local/log/nms.log on the Admin Node which the delete is running on

MMM DD hh:mm:ss dc1-adm1 NMS: |YYYY-MM-DDThh:mm:ss.203| ERROR Net::ReadTimeout (Net::ReadTimeout) MMM DD hh:mm:ss dc1-adm1 NMS: |YYYY-MM-DDThh:mm:ss.203| ERROR /usr/lib/ruby/2.5.0/net/protocol.rb:181:in `rbuf_fill' MMM DD hh:mm:ss dc1-adm1 NMS: |YYYY-MM-DDThh:mm:ss.203| ERROR /usr/lib/ruby/2.5.0/net/protocol.rb:157:in `readuntil' MMM DD hh:mm:ss dc1-adm1 NMS: |YYYY-MM-DDThh:mm:ss.203| ERROR /usr/lib/ruby/2.5.0/net/protocol.rb:167:in `readline' MMM DD hh:mm:ss dc1-adm1 NMS: |YYYY-MM-DDThh:mm:ss.204| ERROR Internal server error. The server encountered an error and could not complete your request. Try again. If the problem persists, contact support. Net::ReadTimeout (MgmtApi::LocalizedRuntimeError) MMM DD hh:mm:ss dc1-adm1 NMS: |YYYY-MM-DDThh:mm:ss.204| ERROR /usr/local/lib/site_ruby/mgmt-api/rest-client/resource.rb:730:in `handle_errors!' MMM DD hh:mm:ss dc1-adm1 NMS: |YYYY-MM-DDThh:mm:ss.204| ERROR /usr/local/lib/site_ruby/mgmt-api/containers/container.rb:407:in `handle_errors!' MMM DD hh:mm:ss dc1-adm1 NMS: |YYYY-MM-DDThh:mm:ss.205| ERROR /usr/local/lib/site_ruby/mgmt-api/rest-client/resource.rb:615:in `rescue in delete' MMM DD hh:mm:ss dc1-adm1 NMS: |YYYY-MM-DDThh:mm:ss.205| ERROR {"errors":[{"text":"Net::ReadTimeout","key":"error.i18n.validation"}],"message":{"text":"Internal server error. The server encountered an error and could not complete your request. Try again. If the problem persists, contact support.","key":"error.500"},"code":500,"status":"error","responseTime":"TZ","apiVersion":"3.3","data":{"type":"MgmtApi::LocalizedRuntimeError","trace":["/usr/local/lib/site_ruby/mgmt-api/rest-client/resource.rb:730:in `handle_errors!'","/usr/local/lib/site_ruby/mgmt-api/containers/container.rb:407:in `handle_errors!'","/usr/local/lib/site_ruby/mgmt-api/rest-client/resource.rb:615:in `rescue in delete'","/usr/local/lib/site_ruby/mgmt-api/rest-client/resource.rb:608:in `delete'","/usr/local/lib/site_ruby/mgmt-api/containers/container.rb:261:in `delete_for_account!'","/usr/local/mgmt-api/app/controllers/containers.rb:51:in `block in registered'","/usr/lib/ruby/vendor_ruby/sinatra/base.rb:1635:in `call'","/usr/lib/ruby/vendor_ruby/sinatra/base.rb:1635:in `block in compile!'","/usr/lib/ruby/vendor_ruby/sinatra/base.rb:992:in `block (3 levels) in route!'","/usr/lib/ruby/vendor_ruby/sinatra/base.rb:1011:in `route_eval'","/usr/lib/ruby/vendor_ruby/sinatra/base.rb:992:in `block (2 levels) in route!'","/usr/lib/ruby/vendor_ruby/sinatra/base.rb:1040:in `block in process_route'","/usr/lib/ruby/vendor_ruby/sinatra/base.rb:1038:in `catch'","/usr/lib/ruby/vendor_ruby/sinatra/base.rb:1038:in `process_route'","/usr/lib/ruby/vendor_ruby/sinatra/base.rb:990:in `block in route!'"]}}

Delete the bucket by AWS cli s3api failed with error BucketNotEmpty:

# aws --endpoint-url https://dc1-sn1:18082 --no-verify-ssl --profile demo s3api delete-bucket --bucket <bucket_name> --cli-read-timeout 0 ... An error occurred (BucketNotEmpty) when calling the DeleteBucket operation: The bucket you tried to delete is not empty.

Delete the bucket forcibly by AWS cli s3 failed with error BucketNotEmpty:

# aws --endpoint-url https://dc1-sn1:18082 --profile demo --no-verify-ssl s3 rb s3://<bucket_name> --cli-read-timeout 0 --force ... remove_bucket failed: s3://<bucket_name> An error occurred (BucketNotEmpty) when calling the DeleteBucket operation: The bucket you tried to delete is not empty.