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StorageGRID expansion stuck at Starting Cassandra and streaming data

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Category:
storagegrid
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sgrid
Last Updated:

Applies to

  • StorageGRID 11.6
  • bare-metal

Issue

  • StorageGRID expansion stuck at "step 4" with stage:

"Starting Cassandra and streaming data (0.0% streamed)

Error: Failed to start cassandra

cassandra_streaming_stuck.png

/var/local/log/servermanager.log shows:
2023-01-24 14:48:17 +0000 |cassandra| startingcassandra
2023-01-24 14:48:17 +0000 |cassandra| cassandraended
2023-01-24 14:48:20 +0000 |cassandra| Too manyfailedattempts, entering error state
2023-01-24 14:48:20 +0000 | cassandra| cassandra ended
 
  • Manually starting Cassandra results in error state:
# service cassandra start
starting cassandra ... done
# service cassandra status
cassandra in error state.
  • Cassandra system.log is empty, and cassandra.errlog is not being generated in /var/local/log/casssandra on the node.
  • Changing to cassandra user fails:
# sudo su - cassandra
su: warning: cannot change directory to/var/lib/cassandra: Permission denied
su: failed to execute /bin/bash:Permission denied
 
  • Both /var/lib/cassandra folder and bash executable show unexpected permissions/folder ownerships:
  • Cassandra home folder with incorrect owner/permissions:

# ls -al/var/lib/cassandra/
drwxr-x--- 2 root root6 Oct5 07:16 .
drwxr-x--- 1 root root 82 Oct5 07:16 ..

Expected output:

# ls -al /var/lib/cassandra
drwxr-xr-x 1 cassandra cassandra 4096Jan 25 22:57 .
drwxr-xr-x 1 rootroot4096 Feb 102022 ..
  • Bash with incorrect permissions:
# ls -al /bin/bash
-rwxr-x--- 1 root root 1099016 May 15  2017 /bin/bash
 
Expected output:
 
# ls -al /bin/bash
-rwxr-xr-x 1 root root 1099016 May 15  2017 /bin/bash

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