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S3 operation returning 403 Access Denied on bucket in StorageGRID

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storagegrid
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Applies to

NetApp StorageGRID

Issue

  • User(s) experiencing intermittent S3 access issues during ingestion jobs or performing a list objects on the bucket. The jobs fail with an Access Denied error.
  • StorageGRID logs /var/local/log/bycast-err.log records: 
    • 2025-12-17T21:39:35.412395| NOTICE   1252 xxxx S3RQ: EVENT_PROCESS_CREATE - connection=17XXXXX method=PUT name=</bucketname/demo.txt> auth=<V4> clientIP=<10.X.X.X>
    • 12-17T21:36:35.244325| NOTICE   1252 xxxx S3RQ: EVENT_PROCESS_CREATE - connection=17XXXXX method=PUT name=</bucketname/demo.txt> auth=<V4> clientIP=<10.X.X.X>
    • 2025-12-17T21:36:35.684240| NOTICE   0092 xxxx S3RQ: S3 error response: RequestId=17XXXXXX, TraceId=21e822c1b71a3e8a, Resource=/bucketname/demo.txt, HTTP Method=PUT, HTTP Status Code=403, X-Forwarded-For: '10.X.X.X', ErrorMsg=AccessDenied, ErrorType=ClientAuthorization, CustomErrorMessage={Access Denied}, Details={None}

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