Skip to main content
NetApp Knowledge Base

Rubrik reports 404 errors when attempting backups to NetApp StorageGrid

  1. Last updated
  2. Save as PDF
Views:
159
Visibility:
Public
Votes:
1
Category:
storagegrid
Specialty:
not set
Last Updated:

Applies to

  • NetApp StorageGRID 11.6.0.4
  • Rubrik Cluster

Issue

PUT immediately followed by HEAD returns 404 response in Rubrik logs :

/var/log/job-fetcher :ERROR   s3.S3AccountManager    Failed to upload metadata for keyblobstore/xxx/yyy/zzz/data.fingerprintException: Not Found (Service: Amazon S3; Status Code: 404; Error Code: 404 NotFound; Request ID: 1; S3 Extended Request ID; Proxy:null

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.