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Rubrik reports 404 errors when attempting backups to NetApp StorageGrid

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Applies to

  • NetApp StorageGRID 11.6.0.4
  • Rubrik Cluster

Issue

PUT immediately followed by HEAD returns 404 response in Rubrik logs :

/var/log/job-fetcher :ERROR   s3.S3AccountManager    Failed to upload metadata for keyblobstore/xxx/yyy/zzz/data.fingerprintException: Not Found (Service: Amazon S3; Status Code: 404; Error Code: 404 NotFound; Request ID: 1; S3 Extended Request ID; Proxy:null

 

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